PatientPoint delivers critical care —on a personal level

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PatientPoint leads the way in delivering critical care for its providers and customers on a personal level by being the first of its kind in the digital health care industry to offer counter human trafficking supply chain tools and solutions. Specifically, it provided the technology for Counter Forced Labor Technologies’ analytical tool, the Global Rizk Assessment Technolog™ (GRAT), which provides cutting-edge analysis and tracking to mitigate slave labor in the supply chain. GRAT™ is an artificial intelligence-powered, data-driven tool that manages all aspects of supply chain risk.

PatientPoint’s compliance program powered by GRAT™  will assess and mitigate potential sources of human trafficking and forced labor in its corporate supply chain. All of PatientPoint’s vendors and suppliers will have access to a vast database of actionable intelligence that will allow PatientPoint to make significant supply chain decisions to help each business and contribute to the global fight against today’s human rights abuses. Additionally, the network gives resources needed to accurately survey and assess the conditions of current vendors and suppliers to ensure that the proper and relevant labor guidelines are followed across the board. Patient success and overall success in today’s times are very different. Having said that, PatientPoint knows that it is of the utmost importance to have social responsibility within the corporate supply chain.

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1.     PatientPoint’s mission statement clearly focuses on providing integrated solutions surrounding key points of care in order to improve health care outcomes, efficiency, and patient satisfaction. How will a partnership with the U.S. Chamber of Commerce and Counter Forced Labor Technologies help clients achieve social responsibility?

PatientPoint strives to ensure that powerful connections are made at the point of patient care. Providing innovative patient engagement resources and advanced patient technology to physicians and hospitals is of the utmost importance. Having said that, education and awareness are key. Most of us go through our day and execute our activities that are of the norm. Yet, in reality, there are many influencing factors that determine our points of care. PatientPoint cares about the vitality of the point of care. For example, when you look at human trafficking, it is not something that is obvious or understood, but it can exist everywhere, hidden in the shadows. As a company responsible for the care of patients, it is essential that there is visibility and responsibility within the point of care in our company. I believe that anything we can do to help improve our collective social responsibility makes all of us global citizens of care.

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2.     PatientPoint leads by example by providing toolkits and resources to help eliminate forced labor in businesses. How is your company leading the way in eliminating slave labor and human trafficking?What is the end game for PatientPoint as it pertains to human trafficking?

First and foremost, patient education is key. It has to be easy and nonburdensome for the patient in order to thrive in today’s evolving landscape of health care. If it’s too onerous for the vendor and patient, then it’s not worth the time. Having said that, in this day and age, it is all too easy for us to busy and not to see the trouble that exists. If people actually knew the gravity and depravity of human trafficking, it would be mind-numbing. We need to be cognizant of the struggles of child labor and trafficking and identify the issues that exist within our global supply chains.

Even if one minute of mindfulness brings security to just one person, it is well worth the time.

3.     What led PatientPoint to consider Counter Forced Labor Technologies for a counter human trafficking supply chain analysis tool that provides vendors with guidelines regarding social responsibility?

One of the things that PatientPoint is known for is making sure that the doctor-patient relationship is streamlined and transparent. Overall responsibility for the community and patient is a win-win for everyone. To make an impact on the hidden human trafficking dilemma, we must start with the initial steps, and that’s within the supply chain. It’s my passion to help this cause and the company as a whole. We must begin with the supply chain. PatientPoint knows how to put the pulse on the livelihood of the patient, by ’making every doctor patient engagement better.’® Uniqueness is rare today, especially in the field of health care. Having said that, PatientPoint makes the point to provide excellent care not only for the patient but for every provider — one supplier at a time.

By, Wes Staggs, Chief Operating Officer

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